PUVAČA, M.; KUNAC, I. Chatbot in business. International Scientific Conference on Economics, Management and Information Technologies, [S. l.], v. 1, n. 1, p. 219–225, 2023. DOI: 10.46793/ICEMIT23.219P. Disponível em: https://icemit.vpsblace.edu.rs/index.php/icemit/article/view/18. Acesso em: 21 sep. 2026.