MANDIĆ, D.; PANIĆ, A.; ČIČIN ŠAIN, M. Automated service delivery in hotels: balancing efficiency and human interaction for optimal guest satisfaction. International Scientific Conference on Economics, Management and Information Technologies, [S. l.], v. 1, n. 1, p. 167–174, 2023. DOI: 10.46793/ICEMIT23.137M. Disponível em: https://icemit.vpsblace.edu.rs/index.php/icemit/article/view/4. Acesso em: 21 sep. 2026.