Communication process and psychological aspects of communication in healthcare


  • Marina Kostić Toplica Academy of Applied Studies, Department of Medical Studies Prokuplje, Serbia



communication, healthcare, process, patient, research


The rapid technological advancement of modern civilization, along with the influence of media and social networks, has significantly impacted the style, manner, and quality of communication at all levels of society in everyday life, and therefore, also within healthcare institutions. Successful communication between healthcare professionals and patients is a prerequisite for successful treatment, given that human life is based on relationships with others, and these relationships depend directly on communication. Effective communication plays a crucial role in healthcare, influencing patient satisfaction, adherence to therapy, and the overall outcome of healthcare. This review paper explores the complex interaction between the communication process and psychological dimensions within the healthcare system, delving into the multifaceted nature of healthcare communication, and highlighting the importance of understanding the psychological foundations for establishing successful interactions between doctors and patients.


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How to Cite

Kostić, M. (2023). Communication process and psychological aspects of communication in healthcare. International Scientific Conference on Economy, Management and Information Technologies, 1(1), 237–240.